Help Center / Support
Every question has an answer.
Easily find the answers you're looking for about exploring HEYFANS, account actions, AI twins and payments.
What do you need help with?
Support categories tailored to your needs
- Account and Sign-upSign-up, login and profile actions4 articles
- AI TwinsDigital twin and chat experiences1 article
- SubscriptionsPlan and membership management1 article
- PaymentsWallet, credit and payment questions3 articles
- Security and PrivacyData and account security3 articles
- Technical SupportBugs and app problems1 article
- CreatorsApplication, permissions and earnings3 articles
4 results · “ödeme”
Clear search- Which payment methods are accepted?Card details are collected on the payment institution's secure page.Payments
- How do I create a refund request?The refund process for incorrect or unauthorized payments.Payments
- How do I withdraw my earnings?Payouts, the holding period and payout requests.Creators
- How do I change my notification preferences?Email and in-app notifications.Account and Sign-up